top of page

IDS • Managed Services

Geographically Diverse
Managed Services

IDS is offering reliable, client-centric Managed Services that empower law firms to leverage their chosen systems with confidence. Our commitment to excellence and adaptability ensures that our clients receive unparalleled support for their unique technology ecosystems.

Risk and Compliance Systems

Staying on top of Anti-Money Laundering (AML) checks, Client Due Diligence (CDD) verifications and conflict of interest management can be a daunting task. Failure to do so can result in hefty regulator fines and reputational damage. IDS offers Managed Services for Risk and Compliance that take the complexity out of regulatory compliance. We integrate, augment and automate these processes, embedding them into business intake workflows, enabling firms to always remains in compliance with the latest regulations. Our regulatory-focused managed services extend to specific practice areas as well. IDS can help digitise managing compliance in areas like securities law, environmental law, or healthcare law, where unique regulations and requirements come into play.

Practice and Financial Management Systems (PMS/FMS)

In the fast-paced world of professional services, Practice and Financial Management Systems (PMS/FMS) are the gears that keep businesses running smoothly. These systems handle everything from financial transactions to client management. However, managing them effectively can be a real challenge. Our Managed Services for PMS/FMS ensure that these critical systems are always up and running. We proactively monitor them, looking out for any signs of trouble, so you don't have to. With IDS managing PMS/FMS, firms get the simplicity of a hassle-free experience, the certainty of top-notch performance, and the value of uninterrupted business operations.

Legacy, 3rd-party and Novel Systems

We understand that many law firms rely on specialised software to enhance their practice areas and streamline operations. Navigating the diverse landscape of legal technology, from eDiscovery tools to practice-specific applications, IDS takes pride in offering dedicated teams of experts who possess in-depth knowledge of these systems. This specialised expertise enables us to troubleshoot, optimise and proactively maintain these niche applications effectively.

BAU Support

IDS is a dependable partner for maintaining the uninterrupted uptime of your critical systems and processes, whether it's ensuring document management system efficiently handles thousands of documents daily or guaranteeing the smooth transition of data across various integrated practice management platforms. Our in-depth understanding of the intricacies of legal software systems allows us to offer proactive monitoring, swift issue identification and resolution, ensuring core systems function optimally.

Change Support

IDS excels in guiding firms through the intricate landscape of application change, encompassing software upgrades, system implementations, 3rd party integrations and data migrations. Our holistic vision allows us to leverage deep understanding of legaltech ecosystem and domain-specific nuances, enabling us to tailor strategies that align with your specific needs. We specialise in orchestrating the seamless transition of practice area-specific, niche software solutions, ensuring optimal performance and user satisfaction.

Tailored Support

Highly effective approach to delivering tailored managed services is by focusing on specific legal practice areas. These practice areas, for example litigation, corporate law, or family law, often come with distinct technology requirements and challenges. Managed services geared towards litigation might encompass support for eDiscovery software, case management systems, and court docketing tools. Conversely, corporate law may require assistance with contract management platforms, entity management software, and compliance tracking solutions. IDS acknowledges that each practice area demands a specific set of tools and technologies, and our managed services are crafted to cater to these unique requirements.

bottom of page